Terms & Conditions

Special Notices:

COVID-19: The novel coronavirus, COVID-19, has been declared a worldwide pandemic by the World Health Organization. COVID-19 is extremely contagious and is believed to spread mainly from person-to-person contact. As a result, federal, state, and local governments and health agencies recommend social distancing and have, in many locations, prohibited the congregation of large groups of people. Westgate Resorts, Ltd., and its related and affiliated entities (collectively “Westgate”) have put in place preventative measures to reduce the spread of COVID-19; an up-to-date list of these measures may be found by visiting www.WestgateCares.com. However, Westgate cannot guarantee that you or your family will not become infected with COVID-19 while travelling to or visiting the property, either of which could increase you and your family’s risk of contracting COVID-19. By making a reservation and travelling to the property, you voluntarily assume the risk that you and your family may be exposed to or infected by COVID-19 and that such exposure or infection may result in personal injury, illness, permanent disability, or death. You further understand that the risk of becoming exposed to or infected by COVID-19 at the property may result from the actions, omissions, or negligence of yourself and others, including, but not limited to, Westgate Team Members and other guests.

By making a reservation hereunder and visiting the property, you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to your family members or yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you or your family may experience or incur in connection with your visit to the property (“Claims”). As a result, you on behalf of yourself and your family, hereby release, covenant not to sue, discharge, and hold harmless Westgate, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs or expenses of any kind arising out of or relating thereto. You understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Westgate, its employees, agents, and representatives, whether a COVID-19 infection occurs before, during, or after your visit to the property. Temperature checks will be conducted upon check-in and posted health questions (e.g. if the guest is experiencing a cough or fever and/or whether they have been recently exposed to someone infected with COVID-19) will be used to screen for those symptoms.

Hotel Policies

You must be a minimum of 21 years old to check-in. A valid photo ID, such as a driver's license or passport is required at check-in. Your credit card will be pre-authorized for a security deposit for any incidentals (varies per hotel). If you do not have a credit card, some properties will accept a cash deposit. Special room requests based on availability and may be subject to additional fees. Accommodations based on availability and provided by Westgate Resorts and affiliated hotels. Depending on the hotel policy, extra person charges, fees for hotel amenities, and resort fees may apply. Package handling fees will apply. Two (2) night minimum stay required for all Offers. Holiday travel requires a minimum of a three-night stay. No pets allowed

Tour Policies

Attendance at a 90-minute discovery tour and sales presentation of Westgate Resorts is required. Individuals must be between the ages of 30 and 68 and must present a valid photo ID. If married, cohabitating or engaged, both individuals must be between the ages of 28-68 and must attend the presentation together and present a valid major credit card. No pre-paid cards accepted. Guest must have a valid credit card with an available line of credit to hold resort security deposit and taxes upon check-in. MANDATORY: If married or cohabiting, both parties must provide proof of matching addresses by either a valid photo identification or another form of government-issued identification (Utility bill, Home/Car Insurance or bank statement - Any combination of these 4 items). Must have a verifiable annual household income of $50,000 USD for U.S. Citizens/Residents and $80,000 USD for Canadian and U.K. Citizens/Residents excluding any income derived from unemployment, alimony, child support, disability, bonuses, tips, and/or commissions. (Minimum requirement may be higher and other qualifications may vary, based on destination and season of travel). Upon arrival to the tour individuals must present a valid photo ID and a current major credit card. NOTICE: Failure to qualify and attend the sales presentation, persons who have toured any Westgate Resort location within the last twelve (12) months, have participated in a Westgate discounted promotional Offer requiring a tour more than twice in a lifetime, are traveling as part of a group (three or more couples or singles traveling together on separate packages) or are attending/participating in a sporting event, convention, or family reunion will result in a surcharge of up to $500.00 or the rental rate, whichever is greater, plus the retail rate of any discount attraction tickets that were included in the vacation package. Subject to the qualifications, this offer is available to citizens of the United States and/or in countries where registered. Tour date, time, and/or location may be changed at the Resort's discretion. Consumption or the influence of alcohol and controlled substances is not permitted during the Preview Tour. You will be refused to tour without a refund and subject to retail rates. Guests may not live within 60 miles of the tour location. All qualified participants traveling to Orlando must speak English, Spanish, or Portuguese fluently and all other locations must speak English fluently.

Ticket Policy

The credit card used to purchase your ticket order along with a matching Driver’s License will be required to be presented to redeem your ticket voucher. Except for those tickets purchased through and/or as part of Westgate’s Event Series, any and all tickets are non-refundable once a ticket voucher has been issued for the ticket(s) at the Westgate Welcome Center. All additional items purchased are refundable up to 14 days from the purchase date. Ticket prices are subject to change.

Terms and Conditions

One offer per household. Non-transferable. Not valid in conjunction with any other offer, promotion, and/or certificate. Not available to groups (three or more couples or singles traveling together on separate packages), those attending a convention, sporting event, or family reunions (three or more families traveling together), current Westgate Resorts owners, CFI/Westgate Resorts employees, and their immediate families. Gratuities, transportation or meals are NOT included in this offer. Westgate reserves the right to substitute lodging and/or gifts and/or tickets and/or vouchers with comparable items of equal or greater value. The credit card used for your purchase along with a matching Driver's License will be required to be presented upon check-in and to pick up any tickets, gifts or vouchers you may have purchased. Offer not available to Florida or Georgia singles for an Orlando property during peak or holiday season, persons who are in the process of bankruptcy, or parents/children of owners. Be advised that you may not be eligible for all premiums offered in this promotion

Cancellation Policy

Any Cancellation or change of dates on your vacation should be done before 7 days prior to your arrival. If done within the 7-day cancellation period, a $25 fee will apply to any cancellation or modification of dates. Any cancelation or travel date changes made within 72hours of arrival will result in a $25 processing fee and the 1st nights room rate at the non-promotional rate. If staying at Hilton Disney World, all cancellations must be made at least 5 calendar days prior to scheduled arrival date to avoid any penalties. No refunds given for no shows and/or early checkouts.

This Offer is void where prohibited by law. All federal, state, and local laws and regulations apply. This Offer cannot be transferred, exchanged for cash and/or monetary consideration, or used in conjunction with any other offer, promotion, or certificate. This Offer shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to principles of conflicts of law. By accepting this Offer, the end-user agrees that Westgate Resorts will not be held liable for any actual or potential losses, including without limitations, compensation or consequential damages arising out of this Offer or in connection with or by misrepresentation by a third party. Westgate Resorts is not to be held responsible for any act of God, or any other circumstances beyond its control. Westgate reserves the right to change these terms and conditions without notice. These Terms and Conditions are final and cannot be changed or altered by any statement, merchant, or representative of any unauthorized person(s). No other representations, oral or otherwise, are valid in conjunction with this Offer. Offers are not directed to residents in any state and do not constitute an Offer in which registration is required but in which registration requirements have not yet been met. This project is registered with the New Jersey Real Estate Commission. Registration does not constitute an endorsement of the merits or value of the project. Obtain and read the Public Offering Statement before signing anything. WGL NJREC: 96/4-821, 98/4-862. Massachusetts Residents: The Westgate Lakes Resort has been registered with the Massachusetts Board of Registration of Real Estate Brokers and Salesmen Registration #: F1149-01-01. Indiana Registration #: T.S. 99-1008. [DC1] Recovery Fund for Consumers Damaged By Seller of Travel [DC2] CST#: 2052822-50. Registration as a Seller of Travel does not constitute approval by the state of California. The complete Offering terms are in an Offering plan available from the sponsor. The Offer expires 12/31/2023 or as specified in the Offer. Fla. Seller of Travel Ref. No. ST32029. An offering statement has been filed with the Iowa Real Estate Commission and is available from the developer upon request.